Frequently Asked Questions

Here are some common questions and answers about our store and products.

  • Q: What is your return policy?
    We accept returns within 7 days of purchase. See our full return policy for details.
  • How can I track my order?
    Once your order ships, you’ll receive a tracking link via email.
  • Q: How long does shipping take?
    Shipping times vary depending on your location. Most orders are delivered within 3-10 business days.
  • Do you ship worldwide?
    Yes — Burvain delivers culture globally. Wherever you are, we got you.
  • Do you have a retail store?
    Not yet. We’re building the movement online first. Stay close.
  • Q: Can I cancel or change my order?
    Please contact us as soon as possible if you need to cancel or make changes to your order. We'll do our best to accommodate your request.
  • Q: Do you offer any discounts?
    Yes, we regularly offer promotions and discounts. Sign up for our newsletter to stay informed about our latest deals.

If you have any other questions, please don't hesitate to contact us.